Hilarious…. but painfully true:
“Why do those idiots keep hitting that button?” is heard in IT shops much more frequently than “Why don’t we get rid of that button?”
Why? Because we are smarter than they are. That’s why we’re in IT.
How many times have you been annoyed at a website for the number of *Required fields you had to fill out before you could proceed? Now imagine going to that website 200 times a day and having to fill out all those damned *Required fields. Now you start to get an idea of what users go thru when you roll out your flashy new system with all the ooh ahs everyone loved in the demos. There’s a good reason “lakjdlaksdjlaskdjlaskdj” is found in so many databases: users have to type SOMETHING to move on.
Technologist Manifesto…, or Things Everyone in IT Should Know